Smart Uptime Pro
Plant language
Equipment Card, Service Ticket, PM Work Order — the plant language that sticks
When the floor says one word and the office says another, jobs get lost. We standardized on four terms.
1) Equipment Card
The full record for one asset: number, serials, components, docs, history, schedules. Type the number → the card opens.
2) Service Ticket
An unplanned problem that needs attention — corrective or emergency. Not for routine PM.
3) PM Work Order
Created or worked when scheduled preventive maintenance is due. Calendar and plans drive it.
4) Instrument Certification
Calibration / cert process for gauges and meters — due dates, PASS/FAIL, audit trail.
Routes and database names can stay technical. The UI should speak plant English (and Spanish) the same way every day.